What data do we collect and how do we use it

At https://videodl.cc., we collect and use personal data for the purposes of providing our services and products to you. This includes data such as your name, email address, payment information and other information that you provide for the purpose of receiving our services and products. We use this data to provide our services, process your payments, respond to your inquiries, and to improve our services and products.

What lawful basis do we rely on for processing?

We rely on the following lawful basis for processing your personal data:

  • Consent – You have given us your consent to process your personal data;
  • Contractual Necessity – Processing your personal data is necessary for the performance of a contract between you and us;
  • Legitimate Interests – We have a legitimate interest to process your personal data;
  • Legal Obligation – We are required by law to process your personal data.

Who may we share your data with?

We may share your personal data with our group companies, service providers, professional advisors and other third parties as necessary for the purposes set out in this policy.

What data is collected on our websites?

We may collect personal data from you when you visit our website, such as your IP address, location data and browsing activity. We use this data to personalize your experience on our website, to analyze website usage and to protect our website from malicious activity.

How we work with group companies

We may share personal data with our group companies for the purposes of providing our services and products to you. These group companies may also process your personal data for their own purposes, such as marketing and analytics.

Links to other websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those other websites and we encourage you to read their privacy policies.

Storage and retention of data

We store and retain your personal data for as long as is necessary for the purposes set out in this policy. We may also retain your personal data for longer periods of time if we are required to do so by law or if it is necessary to protect our interests.

Data security

We take reasonable measures to protect your personal data from unauthorized access, use or disclosure. These measures include physical, technical and administrative security measures, such as data encryption and access controls.

International data transfer

We may transfer your personal data to countries outside of your home country for the purposes set out in this policy. We will take reasonable steps to ensure that your personal data is protected.

Social media accounts

We may have social media accounts that enable us to communicate with our customers. We may use the data collected through these accounts to provide customer service, to respond to inquiries and to improve our services and products.

Website notifications (pop ups)

We may use website notifications (pop ups) to inform you about our services and products. You may opt out of these notifications at any time.

Your rights

You have the right to access, correct and delete your personal data. You also have the right to object to the processing of your personal data, and to request that your personal data is transferred to another controller.

EU representative

We have appointed a representative in the European Union to ensure compliance with the General Data Protection Regulation.

North America privacy rights

We comply with applicable privacy laws in North America, including the California Consumer Privacy Act. You have the right to access, correct and delete your personal data, and to object to the processing of your personal data.

Policy changes

We may update this policy from time to time. The most recent version of the policy will be posted on our website. We encourage you to periodically review this policy for changes.